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Fair Play

Greentube Ltd. is the operator of this online gaming platform. The terms and conditions (T&Cs) of Greentube Malta Ltd. apply.

Greentube Malta Ltd (C38281)
No.2,
Geraldu Farrugia Street,
Zebbug ZBG 4351,
Malta

Greentube Ltd. operates this website based on a licence granted by the Malta Gaming Authority (MGA), the Maltese regulatory authority for gaming. The operator is under the supervision and control of this authority.

Technical monitoring of the games

All games at StarGames are server-based. They are monitored and recorded at all times. Should there be a loss of connection or unexpected technical faults during a game, measures will be taken immediately to ensure a fair outcome of the game.

Certified random generator

In order to ensure one hundred per cent fairness on our platform, we use a highly technical software-based random generator which is regularly certified by an independent third party, TST (Technical Systems Testing, www.tstglobal.com). This RNG (random number generator) is used to generate all the chance elements in a game (such as the spin of the reels with slots, the distribution of cards, throws of the dice etc.) guaranteeing the same conditions for all players.

Secure data administration and payment settlement

StarGames administers players' data with absolute confidentiality and does not pass it onto third parties. International security standards guarantee the protection of the players’ data. Collaboration with internationally renowned payment system operators guarantees secure and correct settlement of the deposit process.

Community

StarGames pays great attention to providing a positive gaming atmosphere, friendly interaction and fair conduct. Infringements of these principles will be subject to strict punishment.
Examples of such infringements are as follows:

  • Disruptive and inappropriate messages
  • Deliberate cancellation of games
  • Deliberate blocking of games
  • Cheating and collusion

Customer Support Team

The StarGames Customer Support Team strives to provide its players with the best possible assistance and advice, and can be reached 24/7 by email.

FAQ