Help Section: Here you will find everything you need to know about StarGames.



Account Overview

You can find the 'My Player Account' button in the top right corner of the website. If you click on it your account overview will open, in which you can make many settings. You can find a list of buttons on this help site on the left side of the screen.
 

Overview

  • Account overview: You can view your current account balance here, your rank in the bonus program and the current month's overview of your transactions. You can also invite your friends to play on StarGames here, and secure a ten euro bonus for yourself. You can also see your last used payment methods.
  • Invite friends: You can find comprehensive information here about how to invite friends to also play at StarGames.
  • My Bonuses: You can view your current bonus at this menu point and find out how to convert bonus money into real money.
 

Personal information

  • My Profile: You can view or edit your personal details (player name, phone number, address, etc.) here. You can also subscribe to our newsletter here to learn about exciting promotions and news - or to unsubscribe from the newsletter.
  • Password & security: You can edit your password and security question here.
  • Bank details: You can edit your personal details here at any time.
  • My Currency: You can edit your active currency here.
  • My documents: You can upload new documents and view already uploaded documents (as well as their status) here.
  • Responsible Gaming: At StarGames we place great importance on protecting our esteemed players from the dangers of gaming addiction. For this reason you can set a monthly deposit limit here and you can view your active limit.
 

Withdrawal

  • Apply for withdrawal: As the name of the menu point implies, you can withdraw real money from your account here. Please note that bonus money is a voluntary gift from StarGames to our players and it therefore can not be directly paid out. However, you can convert it into money through active play.
 

History

  • Transactions: You can see all account activity here.
  • Deposit/Withdrawal: Here you can see which payment method you used to make a deposit or withdraw.
  • Slots: You can view here in which slots on StarGames you have won or lost and which amounts.
  • Casino: You can view here in which casino games at StarGames you have won or lost and which amounts.
  • Live Casino: You can view here in which Live Casino games at StarGames you have won or lost and which amounts.
  • Sportsbook: You can view here which sportsbook bets at StarGames you have won or lost and which amounts.
  • Skill Games: You can view here in which Skill Games at StarGames you have won or lost and which amounts.
  • Poker: You can view here which poker games at StarGames you have won or lost and which amounts.