Help Section: Here you will find everything you need to know about StarGames.



Sofort

On StarGames you can carry out your bank transfers online with the established and well-known payment provider Sofort. The majority of banks located in Germany, Austria, Belgium and the Netherlands are included in this service. Please click here for a complete list.

You don't have to register for this payment method: All you need is a bank account at any of the banks supporting Sofort.
 

How does it work?

First you have to make sure that your bank account is registered for internet banking.

To top up your account or purchase Stars on StarGames with TrustPay you have to navigate to the section "Deposit" or "Buy Stars". Then enter the desired amount or select a Stars pack of your choice. Afterwards choose Sofort as payment method and click on the the "Deposit" or "Withdraw" button next to the Sofort logo.

In the next window you will be asked to enter the location of your bank as well as your IBAN and BIC. After you have entered this information in the relevant fields you will be transferred to your online banking. Your account will be credited as soon as the deposit has been authorized and confirmed by your bank.
 

Are there restrictions for payments with Sofort?

  • The minimum deposit amount is €2 or your local currency equivalent.
  • The maximum amount for deposits will be displayed with the payment method on the deposit page.
 

What are the benefits of Sofort?

  • Your account will be topped up instantly when the transaction has been confirmed successfully.
  • It is a very safe and easy to use payment method.
  • Sofort is completely free.
  • You don't have to register for Sofort.
 

Are there additional costs for payments with Sofort?

StarGames covers any costs for using Sofort on the platform. Any charges by your bank are not covered by us.
 

How do you switch to another currency?

The basic currency at StarGames is euro. You can display your account balance in one of the other available currencies as well as in euro at the same time.

If you deposit money in currencies other than euro, StarGames will use the daily updated exchange rates of the central bank to convert your deposits into the currency of the platform (euro).

Because euro is the basic currency of StarGames, your deposit can vary due to daily exchange rates if you display it in other currencies.
 

Display Sofort as your favourite payment method:

If Sofort is your preferred payment method you can display it among your favourites by clicking on the heart symbol within the Sofort logo on the "Deposit" or "Buy Stars" site. The heart will then light up and Sofort will be listed among your favourites.

If you have further questions or need more support, please contact our support team!